Fanly.Chat
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Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Fanly.Chat ("Fanly", "we", "us", or "our") collects, uses, and protects information when you use our website and services (the "Service"). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

InformationHow it's collectedPurpose
Email addressProvided by you at sign-upAccount login and authentication
UsernameChosen by you at sign-upPublic display name on the Service
Country / favourite clubChosen by you at sign-up or in profile settingsPublic profile display (flag avatar, club badge)
Posts, comments, predictionsCreated by you while using the ServiceCore functionality of the Service — displayed publicly
Usage dataAutomatically collected (e.g. cached preferences)Improving performance and reducing data usage

We do not collect your real name, phone number, physical address, or payment information, as these are not required to use the Service.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Display your username, country flag, and club badge on your posts and profile
  • Operate features such as live match chat, predictions, and leaderboards
  • Maintain and improve the Service
  • Detect and prevent abuse, fraud, or violations of our Terms of Service

3. Public Information

Please note that your username, country, favourite club (if selected), posts, comments, and prediction history are publicly visible to anyone using the Service, including people who are not logged in. Do not post information you wish to keep private.

4. Data Storage and Third Parties

We use Google Firebase (Authentication, Firestore Database, and Hosting) to store account information and content, and to operate the Service. Firebase's own privacy practices apply to data processed on their infrastructure — you can review Google's privacy policy at policies.google.com/privacy.

Country flag images are loaded from a third-party flag image provider (flagcdn.com). Loading these images may share your IP address with that provider, similar to loading any image from the web.

5. Cookies and Local Storage

We use your browser's local storage to cache certain data (such as match fixtures, your liked posts, and profile information) to reduce data usage and improve load times. This data stays on your device and is not used for tracking or advertising purposes. We do not use third-party advertising cookies.

6. Data Retention

We retain your account information and content for as long as your account is active. If you wish to delete your account or request removal of your data, you can contact us through the options available on the Service, and we will take reasonable steps to remove your personal information, except where retention is required for legal or security purposes.

7. Children's Privacy

The Service is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a user under 13 has provided us with personal information, we will take steps to delete such information.

8. Security

We use industry-standard tools (including Firebase Authentication and Firestore security rules) to help protect your information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

9. Your Choices

You can update your country and favourite club at any time through your profile settings. You can stop using the Service and request deletion of your account and associated data at any time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will make reasonable efforts to notify users, such as by posting a notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

11. Contact

If you have questions about this Privacy Policy or how your information is handled, you can reach out to us through the contact options available on the Service.